Got a response from the live chat I found. Thanks Eric (I disconnected before saying anything sorry).
Eric D. However, I do see that this is actually an issue that the developers are aware of. It seems to have been caused by a recent patch.
Jonathan Ok so it's not a setting but a bad patch?
Eric D. Yes, it seems that way. Unfortunately there's nothing I can really suggest to fix this, but I would like to get some information from you so that we can look into this issue if you don't mind.