36 Replies Latest reply: Jun 30, 2012 5:59 PM by QsMs_RaGe1 RSS

UPDATE REGARDING RANK RESTORATION

We are currently conducting a live 'dry run' of rank restoration on our backend for those who suffered from the de-rank hack to ensure everything works as anticipated. We'll analyze the results and if the test recovery proves solid we're aiming to commence the real restoration for all affected on Monday/Tuesday after the weekend usage peak.

 

All appears to be proceeding smoothly thus far. Again apologies for the frustrating wait but we have to take extreme caution with any processing of player statistics as I'm sure you understand.

 

UPDATE:

 

The rank restoration has occurred for most people. Those yet to be restored to their previous rank have either been online and playing when we have conducted the process - don't worry we'll get to you; those that exceeded their previous rank in the interim.; those that were at prestige 15 because we could not determine if you chose to reset rank using a prestige token - the plan is to contact you individually and ask how you would like to proceed; and finally those that received a ban in the meantime.

 

Cheers,

 

G IH A IN ID II