I am too, having the problem with the PS3 disc read error....I have also tried using a blueray disc and regular movie discs and no problem, I have cleaned, cleaned and done every single thing I could to troubleshoot this issue...Other than the MW3, the PS3 works great. No disc read errors except for the game...??? What to do at this point?
Having exactly the same problem, PS3 plays bluerays fine, can play black ops for hours on end, but having disc read error with MW3 for past 2 days, have got over 3 days of gametime and it has only just started playing up. Rang Sony who told me to ring activision, rang them and they basically said its the disc, tried explaining that other people have exchanged the disc with no luck and he said it must be my PS3, which i highly doubt coz it works fine with everything but MW3. They also told me to ring the place where i got the game from to see if i can exchange it there, which i cant coz i lost my receipt and it has been over 30 days, the only other option apart from buying a new disc is to send the one i have currently to America to be replaced, from Australia. What a joke, was loving this game, now it is seriously p!ssing me off.
It sucks you guys can't play the game whatsoever but for me I am trying to ge tthe platinum trophy for this game and I can't load the spec ops mission "Fire Mission" and that is the last one I need to beat on veteran I get disc read error if I am the guy on the ground and I freeze if I am the ac 130 guy before it even loads
i just did the live chat with activision and this is what was said im amber in the post
Robert Q. Tech Specialist Robert Q. Reporting!
Robert Q. Greetings! Thank you for contacting Activision! My name is Rob, how can I help you?
amber my mw3 game keeps sayin disc read error and everything else works fine in my ps3
amber after returning the first copy and getting a brand new one today it still says the same thing
Robert Q. When did this start happening?
amber a week or so ago
Robert Q. Ok, have you tried playing your game in somebody elses Playstation 3?
amber yes i have and it says disc read error
amber even with the brand new one i just got today
Robert Q. Ok is your playstation refurbished? Have you tried the disc you got today on a different playstation?
amber it worked for a couple of games then froze up and started saying disc read error
amber no i just got the ps3 a bout 8 months ago bought it brand new too
amber everything else plays in it movies, blurays, black ops all other games
Robert Q. Ok, can you try to clear the cache for Modern warfare 3 on your PS3 for me.
amber did that
Robert Q. Delete the game data:
1. In the XMB go to Game.
2. Select Game Data Utility.
3. Find and delete the data file for the game.
amber is this beacsue of the new update
Robert Q. It could be that's why I recommend the steps i just gave you.
amber okay i already did the steps you gave me
Robert Q. But if you did that then, the last thing would be to file for a disc replacement.
amber this is a brand new disc just opened about 2 hrs ago
Robert Q. Then it may be a hardware issue with your playstation.
amber i dont see how it could be my ps3 when mw3 is the only thing that keeps messing up
amber ive been reading online about the issue and alot of people are having the same problem
Robert Q. Modern Warfare 3 runs at a higher rate then the rest of the games.
Robert Q. Your playstation may not be able to handle it.
amber its a new ps3
Robert Q. It is rare but it does occur.
amber I have two brand new ps3's and 2 new copies of the game. You and your affiliates made a bunk game. Stand up and be responsible. Either make an update to fix the game or refund my $63.00.
Robert Q. We do not handle refunds, you will have to go through the retailer.
Robert Q. Does the 2nd brand new copy work?
Robert Q. So two playstations, and two different discs. And either of the discs do not work?
Robert Q. Ok, well the best i can do is set up two disc replacements for you.
Robert Q. Would you like to go ahead and do that? They will test the game, there if they work they may not send you new discs. Also you will have to send in 3 Items.
1. The two broken discs
2. Either $20.00 USD in check or money order (per disc)
3. The game replacement form shown in this Link http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/fattach_adp.ph p?p_sid=JjBe4MMk&p_accessibility=0&p_redirect=&p_tbl=9&p_id=29967&p_created=1318 885834&p_olh=0&p_faqid=29967&p_topview=1
amber why do i need to send money
Robert Q. Or if the games are not damaged due to neglect or abuse send in the proof of purchase (receipt) for the two discs and they will be replaced for free
amber when will there be an update to fix this issue
Robert Q. If the discs do not work, or your two playstations do not play the games due to faulty hardware an update might not fix this. Ok to start the RMA I will need your full address.
Robert Q. email@example.com is this the correct email address?
amber im not sendign you all money for a brand new game i just got today thats ridiculous
Robert Q. if the games are not damaged due to neglect or abuse send in the proof of purchase (receipt) for the two discs and they will be replaced for free
amber well when i had to take my other game back today and get a new one they did not give me my reciept back
Robert Q. Ok, well you can always go back to the tore where you purchased both discs and they should have a receipt on file. Then you can contact us back so we can start the process to get you two new discs
amber ya why dont you go try that at walmart idiot i know there has been alot of people reporting the issue and its bs that you guys arent doing anything to fix the problem when you made the problem to begin with
Robert Q. If you refer to me as an idiot again i will terminate this chat. Even walmart will have the receipts on file. Is there anything else i can help you with?
amber are you walmart you know for a fact they do that
amber how will they look up my reciept that i dont have a copy of
Robert Q. I am not Wal Mart, how did you purchase the discs. Because I do know if it was with a card (debit, credit) they will indeed have it on file.
amber it was not with a card so how will they find it
Robert Q. Then they might not be able to sorry. Is there anything else i can help you with?
amber you havent helped me with anything how could you help me with anything else besides knowing how walmart handels things which you dont because your not a walmart employee
Robert Q. Im sorry you feel that way
amber well im sorry you issued a faulty game a screwed everyone that got a bad copy because you guys surly arent doing anything to fix it
Robert Q. We actually help with that. We have replaced games for customers with the same issue you are having. I have mentioned the option earlier in the chat. I would love to help you get a new disc. Would you like to continue with a RMA?
amber ya pay you guys to fix something that souldnt have anything wrong with it in the first place you must think im stupid
Robert Q. I do not. If you have no further questions, or do not wish to continue with an RMA I will be forced to end this chat.
amber ya just keep ripping people off you need to issue a new update or recall the game like a good company would
Robert Q. has disconnected.