I feel just like you that why I made these post. http://community.callofduty.com/message/106054852#106054852
and I also these one
and for you refund in you in the UK see maccabi post
IW didn't actually make elite. However the stat tracking took a HUGE step backwards from BO, so you could blame them for that.
3arc is definitely in the drivers seat at the moment. IW's last 2 games have been awful and other than the rocky start, BO was well recieved. At least from a general perspective, individuals will vary of course.