6 Replies Latest reply: Jan 28, 2013 2:10 AM by PlayPong RSS

Call of Duty: Black Ops 2 keeps crashing my pc

Call of Duty: Black Ops 2 has been shutting down my computer and making it go to the blue screen. I have had the computer for 2 mounths and the thing has been in the shop for the last mounth. I have look up for updates for the computer online and there is nothing. Does anyone have any idea what could be causing this issue?

  • Re: Call of Duty: Black Ops 2 keeps crashing my pc

    How can we help? we need more info about your computer (os,cpu,gpu,ram...) i had the same problem with my networkcard (bigfoot killergaming) and if you get a blue screen look what it says like (xenoWin7x64.sys) or take a photo of your blue screen and upload it!

    • Re: Call of Duty: Black Ops 2 keeps crashing my pc

      I have

      Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

                 Language: English (Regional Setting: English)

      System Manufacturer: Acer

             System Model: Aspire M3450

                     BIOS: BIOS Date: 09/30/11 19:18:33 Ver: 04.06.05

                Processor: AMD FX(tm)-8120 Eight-Core Processor            (8 CPUs), ~3.1GHz

                   Memory: 16384MB RAM

      Available OS Memory: 16294MB RAM

                Page File: 5327MB used, 27259MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 32bit Unicode

       

      ------------

      DxDiag Notes

      ------------

            Display Tab 1: No problems found.

              Sound Tab 1: No problems found.

                Input Tab: No problems found.

       

      --------------------

      DirectX Debug Levels

      --------------------

      Direct3D:    0/4 (retail)

      DirectDraw:  0/4 (retail)

      DirectInput: 0/5 (retail)

      DirectMusic: 0/5 (retail)

      DirectPlay:  0/9 (retail)

      DirectSound: 0/5 (retail)

      DirectShow:  0/6 (retail)

       

      ---------------

      Display Devices

      ---------------

                Card name: AMD Radeon HD 7670

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: ATI display adapter (0x675B)

                 DAC type: Internal DAC(400MHz)

               Device Key: Enum\PCI\VEN_1002&DEV_675B&SUBSYS_E181174B&REV_00

           Display Memory: 1721 MB

         Dedicated Memory: 2022 MB

            Shared Memory: 3795 MB

             Current Mode: 1680 x 1050 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: SyncMaster

               Monitor Id: SAM037C

              Native Mode: 1680 x 1050(p) (59.883Hz)

              Output Type: DVI

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll, atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitm m64.dll

      Driver File Version: 8.17.0010.1103 (English)

           Driver Version: 8.911.0.0

              DDI Version: 11

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 10/25/2011 22:04:30, 892416 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B71EE2-241B-11CF-B470-8BC1BEC2C535}