22 Replies Latest reply: Jan 21, 2014 12:50 PM by voorim RSS

My Rank and Stats Have Been Unexpectedly Reset  [How to Fix] [Activison Black Ops 2 Help]


*Please Note this is taken from the Activision Support page and was posted here by me for more people to see it*



If your rank and stats have become corrupted, the Call of Duty servers will restore them using a previously stored backup. This means that your rank and stats may not be exactly where they were before the reset occurred.

Most of the time, these issues are resolved within 24 hours. This allows time for the game to sync with the servers to restore your lost rank, experience, stats, and/or achievements.


Getting your rank and stats restored

Use this form to submit a rank and stats request:


Rank and Stat Reset Request Form


After submitting the form, we will investigate your request and provide a result via email. This is the quickest way to have your rank and stats restored.



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