1 Reply Latest reply: Jan 22, 2014 12:41 PM by EmiliozGunz RSS

Why does my skylander giants disc not load?

harryfincham

I have got a skylanders giants booster pack for the wii, but when I try to play the disc it will not load and I just get a black screen after selecting skylanders giants on the main wii home screen The portal is synced and on. This is the second disc I have tried as I returned the first one. All our other wii games work perfectly including skylanders. What can I do?

  • Re: Why does my skylander giants disc not load?
    EmiliozGunz

    Hello harryfincham,

     

    Can you try to load up the game without the portal connected?

     

    Also, are you playing on an internet connection? Sometimes, updates need to be downloaded/installed in order for the game to properly run. Updates are automatically detected and installed if playing on a connection.

     

    Thanks,

    ^JG

    ATVI Support