3 Replies Latest reply: Jul 6, 2014 1:40 PM by Abbulls RSS

Cant join games? please help

DFlynn

I reccently upgraded my internet package and now i cant join any games. i've never had any problems before and i'm still with the same internet service provider, just a faster speed. Right now my ps4 is finding 49 potential games of TDM and 17 are "Good Games" So why wont it connect?

  • Re: Cant join games? please help
    Crinkzkull08

    This could be part of the matchmaking process.

    As you may see, there are several factors affecting matchmaking, and some are as follows:

    - the number of players playing the same game

    - the map packs availability among players

    - the connection you have

    - the connection of other players

    - the location and time

    I would suggest portforwarding to help get better connection.

  • Re: Cant join games? please help
    EmiliozGunz

    Hi,

     

    A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

     

    Thanks,

    ^KJ

  • Re: Cant join games? please help
    Abbulls

    Hey mate. What Crinkzkull08 said is correct. I am playing the game too and experiencing the same issue. Matchmaking enters in this searching for a game that suits our connection, dlc and our location. I advise that you play on peak hours and make sure that you do have good connection for you to be connected easily and matched easily