Hey, can you help me also fix the problem with the game?
My activate name is : cool_alexa4u
Problem: The game crash when I try to open the game - it sais connectig, loading - than it crashes.
I have tried to uninstall and reinstall the game and i have not logged to my account, I went trough the tutorial and it worked just fine. When I logged on to my account it crased again
Is any update coming soon - I just want to enter to my account and play again
There are no error messages...
waiting your answer,
I am very sorry to hear about your account crashing. I will do my very best to assist you so, in order to further look into this matter, I will need for you provide me with the following information:
- Activate Name
- Real world currency used on account
- Level before/after the reset occurred (This only applies if you have been reset as well)
- Device being used
- Date the issue occurred
- Game Version
Apologies, we have locked this thread as it is a duplicate discussion regarding the same issue listed below:
To ensure no information or details regarding your issue are lost, please keep the discussion to your original post listed above. We apologize for any inconvenience this may have caused.