1 Reply Latest reply: Oct 31, 2013 2:10 PM by EmiliozGunz RSS

    Lost Islands reset to level 1

      My game reset on Sunday but I just found this forum. It regularly saved to Activision and I seem to still have the same friends but my entire game is gone back to zero.  I didn't write down what I had so the following is a close guess

       

      Game name: kkonzr

      Level 37, 40% to next level

      Skylanders: had around half of the characters and most of the companions under 300 gems, plus all but one of the alternate prize skylanders

      Coins - around $17000000

      gems - around 100

      real currency spent - maybe $30

      Premium houses- B&B, around 7 fisheries, maybe 5 saloons, surfer dude shack, Cupid flames linger shack, firework zookeeper shack, 2 legendary houses

       

      if saved to Activision, can this be retrieved?  Please help.

        • Re: Lost Islands reset to level 1
          EmiliozGunz

          Hello Kkonzr,

           

          Very sorry to hear about your reset! At this time I have taken down all of the information you have provided me and will be forwarding it up to our teams for further review. At this time I do not have an exact ETA on when this will be reviewed, but I will update you as soon as I hear something.

           

          Thanks,

          ^JG

          ATVI Support