3 Replies Latest reply: Dec 30, 2013 3:29 PM by FlavaSprinkles RSS

    Game play sticking at same point in Level 14 - Fantasm Forest

      My son has a problem with Skylanders Swap Force (Wii) freezing its game play at exactly the same point in level 14 (Fantasm Forest) every time.  You can still shoot water as well as quit to other options and then return back to the stuck game, but you're left with no enemies in front of you and just the music playing!  Any ideas?

        • Re: Game play sticking at same point in Level 14 - Fantasm Forest
          FlavaSprinkles

          Hi Timbo337,

           

          If you haven't already done so, please check the game disc for any smudges, scratches, or cracks.  If any dirt or fingerprints, clean the disc with a nonabrasive cloth.  Do not use water or chemicals.  Additionally, make sure the portal cable is not bound and completely extended.  You will also want to make sure the portal is not near any electronic devices or other portals.

           

          Please try playing offline (disconnect the console from the Internet) to see if the freezing still occurs.

           

          Let us know the results.

           

          Regards ^AH