Is this an issue with clan wars? If yes, our clan leader contacted support and was told that they are looking into this matter. So, I guess what we need to do is to gain more points and capture flags as many as we could. Hope this will be fixed soon
A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".