When you attempt to use the figures, are you getting any sort of error message, or are the figures just reading all together?
What console are you currently playing on?
There is no error message. When we place the figure on the portal nothing happens, it just shows the screen asking you to place a skylander on the portal. It is the Wii console.
Thanks for your reply.
We have the same issue with Prisim Break on our Swap Force for PS3. No error messages. Just a whole lot of nothing. Is there anything we can do to fix it?