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My skylander model number isn't working when i try typing it in for a return.

Activision Support

Eyesmall is broken, but when I type in the model number is doesn't work

lutchmom
Likes: 0
Posts: 3
Registered: ‎02-03-2015
7 REPLIES 7

Hello!

What model number are you putting in when you attempt to start the return? Sometimes leading/extra zeros need to be removed.

^LM

Community Coordinator
Likes: 331
Posts: 3461
Registered: ‎04-06-2013

It's an 8 digit number. No zero's. I've returned a Skylander once before, so I know how to do it. But it's not working this time for some reason.

lutchmom
Likes: 0
Posts: 3
Registered: ‎02-03-2015

I understand   Can you let me know what model number you're inputting?

I'm looking up the correct one for you now, and will PM it to you shortly.

^LM

Community Coordinator
Likes: 331
Posts: 3461
Registered: ‎04-06-2013

I'm not comfortable posting the model number. I feel like people could use it to try to get free skylanders.

lutchmom
Likes: 0
Posts: 3
Registered: ‎02-03-2015

No problem, you're welcome to PM it to me as well.
^LM

Community Coordinator
Likes: 331
Posts: 3461
Registered: ‎04-06-2013

Same. Except my product is Call Of Duty 4. And the model number is 88225101AU

OnniChan_Senpai
Likes: 0
Posts: 2
Registered: ‎25-06-2019
Highlighted

I don't know what to do. Please help if you can.

OnniChan_Senpai
Likes: 0
Posts: 2
Registered: ‎25-06-2019
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