Showing results for 
Search instead for 
Did you mean: 

Skylanders Swap force (Xbox360) freezes after few minutes

Activision Support

Skylanders Swap force (Xbox360) freezes after few minutes

Skylanders Swap force (Xbox360) freezes after few minutes and does not respond to anything. Story begin by following some path with chosen character but soon after that game freezes and always at the same place. I already got replacement (starter pack) but with the same problem. Skylander giants and many other games works just fine...

Level 1
Likes: 0
Posts: 3
Registered: ‎27-12-2013
5 REPLIES

Re: Skylanders Swap force (Xbox360) freezes after few minutes

in reply to LoserGamer

Greetings,

Sorry to hear about your freezing! Have you ever tried to clear your console cache? This can sometimes help with games crashing/freezing. For more information on hwo to do this please see:

How to Clear Xbox 360 System Cache | Xbox Support - Xbox.com - Xbox.com

How often would you say you are encountering these freezes?

Best,

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6512
Registered: ‎04-06-2013

Re: Skylanders Swap force (Xbox360) freezes after few minutes

in reply to Seanicus23

Never tried before this but it did not help. Thanks for the tip anyway.

Freezing happens repeatedly every time in the same place or close it. As a result we get freezed or black screen or this kind of screen:

View image: Freezed Skylander Swap Force

Level 1
Likes: 0
Posts: 3
Registered: ‎27-12-2013

Re: Skylanders Swap force (Xbox360) freezes after few minutes

in reply to LoserGamer

That is odd.

Are you loading from a previous save when you encounter this freeze? Are you using any particular figure at the time of freeze, or is it occurring with random/all champions?

How old is your Xbox 360, and what version do you have?

Best,

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6512
Registered: ‎04-06-2013

Re: Skylanders Swap force (Xbox360) freezes after few minutes

in reply to Seanicus23

Yo, if it's happening in the same place each time this means the console is loading the same portion of data from the disc/hard drive each time. It might be that this data is unreadable or only reads every few tries. If you haven't already, try installing the game to the hard drive (put the disc in, wait for it to load, press X, install). If the disc is unreadable at any point you will get a message saying so. However it may actually successfully install the game even if the drive has difficulty loading that data in game and on the fly, in which case retry playing the game through the point where it normally freezes.

Level 1
Likes: 4
Posts: 17
Registered: ‎17-01-2012

Re: Skylanders Swap force (Xbox360) freezes after few minutes

in reply to Seanicus23

Fresh start of the game is always used.

Figure was chosen randomly.

Xbox is old. I think it is the first original xbox without hdmi plug. Old but reliable until now (with this game).

Installing the game to the hard drive goes through normally without any messages but it does not help. Still freezing in the same place.

Latest updates is also installed.

There is no difference between connected or disconnected network cable.

Level 1
Likes: 0
Posts: 3
Registered: ‎27-12-2013
Visit us for the latest news, game information, screenshots, downloads and links. GO TO BLOGS