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What to do when i get "SORRY, AN UNEXPECTED ERROR OCCURRED."

Activision Support

What to do when i get "SORRY, AN UNEXPECTED ERROR ...

Hello!

I got a personalization code that im gonna redeem at callofduty.com but when im redeeming the code it says "the code is invalid".

When im going to Activision support it says "SORRY, AN UNEXPECTED ERROR OCCURRED.".

What to do

UCD_28186103523
Likes: 3
Posts: 1
Registered: ‎08-10-2014
8 REPLIES

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to UCD_28186103523

Hi,

I'll tag the mods for your concern. Perhaps they can further help you out.

OGHuxtable SavageHam EmiliozGunz

Kind regards.

Crinkzkull081
Likes: 197
Posts: 1343
Registered: ‎01-05-2013

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to Crinkzkull081

A month later and they still can't fix the problem. Explains the reason actvision drops a brand new game that makes consoles freeze. I am very frustrated with activision as you can tell and the amount of effort I Put in to contact you has been exhausting.

UCD_28038173365
Likes: 0
Posts: 1
Registered: ‎15-11-2014

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to UCD_28186103523

Hello UCD_281861035231NZEToSZoOAaxSCdJj,

Thanks for contacting us. A support case has been created for you – and a Support Representative will contact you soon.

You can view and update your case at the Activision Support website - support.activision.com. After logging in, go to "My Support" then "My Cases".

Regards,

^ZJ

Elany
Community Coordinator
Community Coordinator
Likes: 168
Posts: 2327
Registered: ‎04-06-2013

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to Elany

can you start one for me too I keep getting this error as well

 

Danzigs MISFITS
Likes: 0
Posts: 1
Registered: 4 weeks ago

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to Elany

Im getting this error as well its dumb i literally just bought a 10 pack of monster just for the xp and the codes giving me a error ?! Can yall please help 

sickncrazy1
Likes: 0
Posts: 1
Registered: Thursday

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to UCD_28186103523

this is really really bad service in my opinion !

my cd key had been already in use as i expect, and the will not help me a descent way.

i only being directed to the activision support site .. as i try to log in with my account and being redirected to Call of Duty® - Unexpected Error  !

and still its not possible for me to play my new game of call of duty black ops !!!

kakarot30
Likes: 2
Posts: 1
Registered: ‎18-01-2015

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to UCD_28186103523

Yes this is a headache. I need to contact support and I keep getting the "unexpected erro" message (mostly in spanish for some reason..) I tried to contact their facebook after not understanding any other modes of contact, and after one response they seemed satisfied to so stop talking to me. It was pretty devastating.

Waacm
Likes: 0
Posts: 1
Registered: ‎18-01-2016

Re: What to do when i get "SORRY, AN UNEXPECTED ER...

in reply to Waacm

This error is still happening, do something!!!

Dark_N3r0
Likes: 0
Posts: 6
Registered: ‎12-04-2018
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