My sound isn't working at all

SOLVED

Advanced Warfare Xbox One

I was in the middle of a match then my sound stopped and I started lagging bad.

-I am using xbox one-

I did not alter the settings and I checked my settings and my sound was enabled. I reset my console and can hear sound at home but not on advanced warfare only. I've cleaned the disc, reset, everything it just never works.

DHGDrAgOnWiNg6
Likes: 0
Posts: 2
Registered: ‎08-09-2013
1 ACCEPTED SOLUTION

Accepted Solutions
in reply to DHGDrAgOnWiNg6
Solution

Hey lotusfrog and @GHGDrAgOnWiNg6

If you perform a hard console restart it will resolve this issue. You can do so on the Xbox One in two ways.

1. Hold down the main power button on the console for approx. 15 seconds

2. Power off and safely remove the power cable from the console for a few mins then replace

Regards,

^DS

Community Coordinator
Likes: 411
Posts: 2000
Registered: ‎04-06-2013
5 REPLIES 5

Same for me too. I even hard quitted the game and reloaded, still doing it.

lotusfrog
Likes: 25
Posts: 136
Registered: ‎16-08-2011
in reply to DHGDrAgOnWiNg6
Solution

Hey lotusfrog and @GHGDrAgOnWiNg6

If you perform a hard console restart it will resolve this issue. You can do so on the Xbox One in two ways.

1. Hold down the main power button on the console for approx. 15 seconds

2. Power off and safely remove the power cable from the console for a few mins then replace

Regards,

^DS

Community Coordinator
Likes: 411
Posts: 2000
Registered: ‎04-06-2013
I just had this issue with Black Ops 4 and this worked for me! Thank you!
HLKRGraphiCs
Likes: 0
Posts: 1
Registered: ‎09-11-2011

Power down your xbox unplug power cable from back of XB1 and wait 30 sec then plug back in should be good togo this will clear the cashe and should run smooth.

Defqon1988
Likes: 29
Posts: 214
Registered: ‎07-11-2014
Highlighted

Thanks guys. All good now

lotusfrog
Likes: 25
Posts: 136
Registered: ‎16-08-2011

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