Black Ops 2 NOT compatible with windows 8.1

Black Ops II Technical Support

Black Ops 2 NOT compatible with windows 8.1

with the official release of window 8.1 this is going to be a fairly large issue.

the game will not launch, i appears to be related to the new revision of direct X (11.2)

re-installing game does nothing

re-installing direct x does nothing

re-installing  .net framework does nothing

ALL windows updated are installed

i have tried to launch game as admin (no change.)

i have tried BOTH OFFICIAL NVIDIA and BETA drivers

this has been an issue sense  the release preview

this is NOT an ISOLATED ISSUE

Black ops 2 wont open - Microsoft Community

[Request/help]Windows 8.1 Support :: Call of Duty: Black Ops II - Multiplayer General Discussions

Level 1
Likes: 0
Posts: 4
Registered: ‎17-10-2013
5 REPLIES
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Re: Black Ops 2 NOT compatible with windows 8.1

in reply to Sakuul

Hi Sakuul,

Thanks so much for posting and providing links. We're very sorry to hear you are having an issue with launching the game. I didn't see a current issue listed in any of the links.  It appears one issue happened back in March and the other in July.

Although you have listed the steps you have tried, have you also verified game cache Verify Game Cache Files (GCF) - How To's - Knowledge Base - Steam Support

Also, can you please provide more details on the specific issue you are having?  Indicate any error message you have received and state what happens when you launch the game.  The more details you provide, will help us greatly with troubleshooting your issue.

Thanks ^AH

Community Coordinator
Likes: 325
Posts: 2471
Registered: ‎27-06-2013

Re: Black Ops 2 NOT compatible with windows 8.1

in reply to _KidA_

it is the same issue in the 2nd link,

when you click the game launcher nothing happens

the game syncs with the steam cloud then nothing.

if DirectX is up to date you receive no error


i have verified the cache files

i have also re-installed the game


also THIS--> Windows 8.1 compatibility for Call Of Duty: Black Ops II version 1


will give you and idea that the issue is still current


yesterday 1 person said it was compatible and 8 said it was not

Level 1
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Posts: 4
Registered: ‎17-10-2013

Re: Black Ops 2 NOT compatible with windows 8.1

in reply to Sakuul

the specific ERROR i am getting is

"t6sp.exe - Entry Point Not Found

the procedure entry point CreateDXGIFactory2 could not be loacated in the dynamic link library C:\WINDOWS\SYSTEM32\d3d11.dll."

Level 1
Likes: 0
Posts: 4
Registered: ‎17-10-2013

Re: Black Ops 2 NOT compatible with windows 8.1

in reply to Sakuul

There is so much shit wrong with Windows 8. Not with  the version itself but it's compatibility settings. Everything that you have been used to doing on Windows 7 is now tarnished thanks to Windows 8. I personally am frustrated that I can't play some games or things. My only advice is to download the .dll's from the dll file fixer site but download it as a file and then unzip it and transfer the .dll to the game folder and hopefully that get's it working.

Level 14
Likes: 84
Posts: 797
Registered: ‎19-05-2013

Re: Black Ops 2 NOT compatible with windows 8.1

in reply to Killbook

Thank you good sir that resolved the issue

Level 1
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Posts: 4
Registered: ‎17-10-2013

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