When I start my game up and go to multiplayer my ps3 will freeze and I have to turn it off. When I go into zombies or campaign it loads and works properly. Why is the multiplayer freezing and nothing else and how do I fix it?
Hi Masticcd, Sorry to hear this. Please check the game disc for any scratches, dirt, fingerprints/smudges. Make sure the console is in a well ventilated area. You may also want to try deleting the game data https://support.activision.com/articles/en_US/FAQ/Clearing-the-Xbox-360-System-Cache-or-PlayStation-... This will not delete your saved game. It will delete the title update and DLC for the game. Don't worry, you can re-download the DLC from you download history. Once game data is deleted, you will be prompted to re-download the title update the next time you start the game. See if that helps.
If you still experience game freeze, please try your game disc on another console. If the disc works fine for multiplayer on another console, most likely it's not disc related. You can also try disabling the Media Server connection on your system https://support.us.playstation.com/app/answers/detail/a_id/1038/~/disable-media-server-connection
Please let us know the results after trying the above steps. You can reply here or reach us on Facebook https://www.facebook.com/ActivisionAssist and Twitter https://twitter.com/ATVIAssist Regards ^AH