Can't connect to black ops 2 server please help.

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Black Ops II Technical Support

Can't connect to black ops 2 server please help.

Since today when i play multiplayer i can start a game but in the start or middle i get disconnected.

I play ps3 please help me.

CODmonsterfreak1
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Posts: 2
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Can't connect to black ops 2 server please hel...

in reply to Loud_And_Clear
Solution

Hi Loud_and_Clear,

You can always check online services status here Call of Duty: Black Ops 2 Status

If online services are fully operational and you are still unable to connect, you may want to try the following.

  1. Reboot your router.
  2. Try using a wired connection in order to sustain the connection quality.
  3. Establish a static IP address and port forward. 

Here are the port numbers you will need:

PS: Activision Support

Should you have any questions on how to port forward, please contact your ISP or the router manufacturer.

Regards ^AH

Community Coordinator
Likes: 325
Posts: 2471
36 REPLIES
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Re: Can't connect to black ops 2 server please hel...

in reply to CODmonsterfreak1

please reply.

CODmonsterfreak1
Likes: 0
Posts: 2

Re: Can't connect to black ops 2 server please hel...

in reply to CODmonsterfreak1

Hello and thanks for contacting us.

Can you please provide us with more details? Are you receiving any errors when this occurs? Is this only occurring on a specific map? What kind of connection are you on, wired or wireless?

^CT

Player Support
Likes: 239
Posts: 2289

Re: Can't connect to black ops 2 server please hel...

in reply to ATVIAssist

Hey guys I've not be able to connect to any online for nearly 2 weeks, ever since downloading patch 1.10 I've got ps3. Get the error message saying servers are down. But servers are not down! Neither multiplayer or zombies are connecting online for me. Please fix, maybe just restore to same connectivity settings as patch 1.08 which worked fine.

BruceSteele
Likes: 0
Posts: 3

Re: Can't connect to black ops 2 server please hel...

in reply to ATVIAssist

Randomly getting disconnected saying "you have been signed ot from black ops server" or "black ops server not available at this time... black ops 2 ps3, all updates current, 30 by 10 network connection...

darchawk
Likes: 0
Posts: 1

Re: Can't connect to black ops 2 server please hel...

in reply to darchawk

Thanks for all the information.

Can you all please tell us what kind of connection you on, wired or wireless? Have you tried deleting you Game Utility folder (PS3)?

^CT

Player Support
Likes: 239
Posts: 2289

Re: Can't connect to black ops 2 server please hel...

in reply to ATVIAssist

Hi i play on xbox when i try to join a lobby i get in a lobby without anyone only me also in zombies

and my connection is wireless and i can't play with any of my friends i only can play local or splitscreen just this is the servers down ? Administrator

~ ziad

Ziad_878
Likes: 0
Posts: 1

Re: Can't connect to black ops 2 server please hel...

in reply to BruceSteele

the same has happened to me after the Ps3 needed to update software.  Still happening to me tonight.

smokem45673245
Likes: 0
Posts: 2

Re: Can't connect to black ops 2 server please hel...

in reply to ATVIAssist

I can't connect to online multi player been doing this bout a week now please help

disyaboi32
Likes: 1
Posts: 1

Re: Can't connect to black ops 2 server please hel...

in reply to disyaboi32

Same thing has just started happening to me the other day still dont know what to do .

iron_alex58
Likes: 0
Posts: 1

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