Can't connect to black ops 2 server please help.

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Black Ops II Technical Support

Re: Can't connect to black ops 2 server please help.

in reply to Loud_And_Clear

@ Loud_and_Clear ...


Other info:


Platform is PS3


Version number: 43 [41.1517.15.1644036]


Nat type: Strict


Bandwidth: 0Kbps


Connection type: Wired



The highlighted words are your problem. Set your NAT to "Open."

Well, I mean, it might also help if you actually have a connection. 0Kbps ??

Set your NAT to Open and see what happens.

edit - if it keeps switching back to Strict, I'm pretty sure that's either a Router or Modem issue. I'd start with the Router ... call your Router manufacturer for assistance if you don't know how to change the settings.

"At the end of the match, there remains only ... nuttin 2 say."
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Re: Can't connect to black ops 2 server please help.

in reply to Loud_And_Clear
Solution
‎21-11-2013 05:16 PM

Hi Loud_and_Clear,

You can always check online services status here Call of Duty: Black Ops 2 Status

If online services are fully operational and you are still unable to connect, you may want to try the following.

  1. Reboot your router.
  2. Try using a wired connection in order to sustain the connection quality.
  3. Establish a static IP address and port forward. 

Here are the port numbers you will need:

PS: Activision Support

Should you have any questions on how to port forward, please contact your ISP or the router manufacturer.

Regards ^AH

Community Coordinator
Likes: 325
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Registered: ‎27-06-2013

Re: Can't connect to black ops 2 server please help.

in reply to _KidA_

I need help on this situation error thing status for update.

Level 1
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Registered: ‎06-08-2016

Re: Can't connect to black ops 2 server please help.

in reply to _KidA_
nat type : open
bandwidth:0kbps
ip address:external:41.113.144.1, internal:10.0.0.100
connection type:wireless
Level 1
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Registered: ‎08-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to SteelScythe

I cant connect to the online service

Level 1
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Registered: ‎05-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to arno-_-inked

I can't connect to bo2sever

 

 

Level 1
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Registered: ‎06-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to nuttin2say

I have done everything mentioned in this forum. EVEN had AT@T come out and install a new router and test my system. The problem is the Black Ops 2 server refusing my connection. It has been over a week and no connection on any Call of Duty Games. Ive tried reinstalling Black Ops 2, Black Ops and Advanced Warfare 3. NO DICE!

Level 1
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Registered: ‎08-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to _KidA_

That's bull*****. My internet is running perfectly. Even Black Ops 1 has NO problem connecting. For the past two day's Black Ops 2 can't connect. Keeps repeating server is not available

Level 1
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Registered: ‎06-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to Kheleroth
I am having the same problem, did u get any help

Level 1
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Registered: ‎08-11-2016

Re: Can't connect to black ops 2 server please help.

in reply to ATVIAssist

I've already did everything in the book , can the admins refresh my account , I encountered a modder and he messed up my whole game , now I can't even connect to games anymore. I tried Xbox support with all the troubshooting process and still no cigar so please help me

Level 1
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Registered: ‎17-06-2014

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