Disconnecting from black ops network and i have great connection????

Black Ops II Technical Support

Disconnecting from black ops network and i have great connection????

I keep playing and the black ops network keeps disconnecting me when I have excellent connection I don't understand?

Level 1
Likes: 0
Posts: 1
Registered: ‎04-09-2013
2 REPLIES

Re: Disconnecting from black ops network and i have great connection????

in reply to MP-officer-NG1

You may have "great" connection, but you probably don't have that great connection set to open NAT. You need to go into your router settings and set it to Open for your console.

"At the end of the match, there remains only ... nuttin 2 say."
Level 62
Likes: 3467
Posts: 6218
Registered: ‎24-05-2011

Re: Disconnecting from black ops network and i have great connection????

in reply to MP-officer-NG1

Hi Mp-Officer-NG,

I just wanted to clarify you are referring to Black Ops II and not Black Ops I.  Is this correct?

Please specify the platform you are on as well as the connection type (wired/wireless).  As nuttin2say indicated, the NAT type is important information to know as well.  Please let us know the NAT type that is displayed in-game.

Also, let us know how often you are getting disconnected.  Was it a on time occurrence on that particular day or does the disconnect happen quite often?

In the meantime, please try rebooting your router, modem and system.  You may also consider establishing a establishing a static IP address and port forward.

Here are the port numbers you will need:

Xbox 360: Activision Support

PS3: Activision Support

PC: Activision Support

Regards ^AH

Community Coordinator
Likes: 325
Posts: 2471
Registered: ‎27-06-2013

Studios