Black Ops II Technical Support

Hello,

Since yesterday all of my classes have changed, all my unlock tokens are gone and stuff i had unlocked is now locked again, i've unlocked calling cards i wasn't even close to getting and suddenly i got 67M kills with my ballistic knife.

Does anyone know how to fix this?

MrEmagician
Likes: 0
Posts: 9
Registered: ‎17-02-2013
1 ACCEPTED SOLUTION

Accepted Solutions
in reply to MrEmagician
Solution

If you have not contacted Activision Customer Support.

Please review this Knowledge Base article. In it you will find explanations and a link to a form fill out.

My Rank and Stats Have Been Unexpectedly Reset


Note: If applicable, please link your Gamertag or SEN ID to your ELITE profile before starting this process.


If you have contacted Activision Customer Support.

Please continue to contact them through channel that you chose to do so. Here is a list of the most common channels.

Contacting Customer Support

Twitter & Facebook availability: Considered 24/7


Can a moderator fix my issue?

No. We cannot not provide or answer for Customer Support. Please forward all questions to them.


ClaireJeepChick | Forum Moderator

Moderator Moderator
Likes: 810
Posts: 2000
Registered: ‎16-07-2011
13 REPLIES 13

i have the same problem

BR3NT__8D
Likes: 0
Posts: 2
Registered: ‎10-02-2013
in reply to MrEmagician
Solution

If you have not contacted Activision Customer Support.

Please review this Knowledge Base article. In it you will find explanations and a link to a form fill out.

My Rank and Stats Have Been Unexpectedly Reset


Note: If applicable, please link your Gamertag or SEN ID to your ELITE profile before starting this process.


If you have contacted Activision Customer Support.

Please continue to contact them through channel that you chose to do so. Here is a list of the most common channels.

Contacting Customer Support

Twitter & Facebook availability: Considered 24/7


Can a moderator fix my issue?

No. We cannot not provide or answer for Customer Support. Please forward all questions to them.


ClaireJeepChick | Forum Moderator

Moderator Moderator
Likes: 810
Posts: 2000
Registered: ‎16-07-2011

Thanks a lot, i appreciate the reply =D

MrEmagician
Likes: 0
Posts: 9
Registered: ‎17-02-2013

it dose not help . it keeps sending me throw a loop when i go to the form. i have already linked my account this is makeing me angery

mr_boombosstic
Likes: 0
Posts: 11
Registered: ‎16-02-2013
in reply to mr_boombosstic

You have to unlink it, then link it again. Worked for me

MrEmagician
Likes: 0
Posts: 9
Registered: ‎17-02-2013

thx i will try it

mr_boombosstic
Likes: 0
Posts: 11
Registered: ‎16-02-2013
in reply to mr_boombosstic

ya can't link my twitch account

mr_boombosstic
Likes: 0
Posts: 11
Registered: ‎16-02-2013
in reply to mr_boombosstic

You only have to link and relink your ps3/xbox account, not the facebook one etc

MrEmagician
Likes: 0
Posts: 9
Registered: ‎17-02-2013

ohh ok

mr_boombosstic
Likes: 0
Posts: 11
Registered: ‎16-02-2013

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