I NEED HELP

Black Ops II Technical Support

I NEED HELP

Hey everybody,

i know a lot of people have been having this problem, but i cant even get to the main menu,

its black ops 2,

I've tried every thing possible,

Delete the game data, rebuild the database, change the IP and DNS and ports, I've even purchased a new disc and it has not one scratch

I've even restored the whole PlayStation,

i have a PlayStation 3 8GB Super Slim,

i really need help with this,

i use to be able to play online for up to 10 hours without fault,

now i cant even get to the main menu,

it will either freeze on the Dolby or Activision parts of the intro,

or after the whole intro video and go black, i can't skip the into,

someone please fix this

im considering getting a new console

also i can play any other game,

ghosts, bo1 (what i play now) mw3, GTA without any fault

Level 1
Likes: 0
Posts: 1
Registered: ‎14-01-2014
2 REPLIES

Re: I NEED HELP

in reply to Kryaotic

Hello Kryaotic

Thanks for taking the time to post!

I know you stated you already deleted your game data folder, but what I would like for you to try now, is to perform a system file restore on your console. Restoring your PS3 File System & Database Helps to... - PlayStation® Community Forums

Once you have done this, please try to once again delete your game data utility, reinstall the game updates/DLC and see if that helps at all.

Best,

^JG

ATVI Support

Community Coordinator
Likes: 995
Posts: 6528
Registered: ‎04-06-2013

Re: I NEED HELP

in reply to Kryaotic

Hi Kryaotic,

Since you already tried to use diff. console, the best to do now is to try to run the disc on the other console, if it works, then

the issue is with your console. You should ask PSN Support to ask assistance about this.

Kind regards.

Level 32
Likes: 201
Posts: 1587
Registered: ‎27-06-2014

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