Multiplayer online really needing help

Black Ops II Technical Support

Multiplayer online really needing help

I have talked with you guys for 2 weeks now and still no help with this issue. I have talked to activision and done what they suggested and still no help. Can anybody tell me the problem with why i cant get into a match online in multiplayer?

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Registered: ‎25-01-2013
3 REPLIES
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Re: Multiplayer online really needing help

in reply to BBE404751

Hello BBE40475,

Apologies for the delay in responding! Can you let me know if you have any DLC installed on your console?

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6512
Registered: ‎04-06-2013

Re: Multiplayer online really needing help

in reply to Seanicus23

you talking about the map packs if so yes. I bought the season pass.

Level 1
Likes: 0
Posts: 28
Registered: ‎25-01-2013

Re: Multiplayer online really needing help

in reply to BBE404751

One other thing I can suggest is try deleting the game data utility folder, and redownload the dlc and game updates. For more information on how to do that, please check out this article:

https://support.us.playstation.com/app/answers/detail/a_id/369/~/remove-ps3-game-data-utility-files

Once you try that out, please let me know if this helped at all.

^JG

ATVI Support

Community Coordinator
Likes: 991
Posts: 6512
Registered: ‎04-06-2013

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