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Black Ops II Technical Support

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Hello.
I bought Black ops 2 days ago on my Xbox to play online, but whenever I try to start a game it keeps searching for players for ever, looks like none is playing Black ops 2

I'm looking for a help, thanks.

Edit: Sometimes I can find games

Level 1
Likes: 0
Posts: 1
Registered: ‎12-11-2013
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Searching..

in reply to Hesham0
Solution
‎12-11-2013 05:52 PM

Hi Hesham0,

This can be due to various reasons such as time of day & the amount of players online (not currently in a match), search preferences and connectivity.  You may want to try changing the search preferences.  If the search preference is set at Best, it may take a bit longer to find a match.

Additionally, you may want to establish a static IP address and port forward.  Here are the port numbers you will need Activision Support . Should you have any questions on how to port forward, please contact your ISP or the router manufacturer.  Also note; a wired connection is preferred for online gaming in order to sustain the connection quality.

Here's another support article on how match making works you may find helpful Activision Support .

Regards ^AH

Community Coordinator
Likes: 325
Posts: 2471
Registered: ‎27-06-2013
1 REPLY

Re: Searching..

in reply to Hesham0
Solution
‎12-11-2013 05:52 PM

Hi Hesham0,

This can be due to various reasons such as time of day & the amount of players online (not currently in a match), search preferences and connectivity.  You may want to try changing the search preferences.  If the search preference is set at Best, it may take a bit longer to find a match.

Additionally, you may want to establish a static IP address and port forward.  Here are the port numbers you will need Activision Support . Should you have any questions on how to port forward, please contact your ISP or the router manufacturer.  Also note; a wired connection is preferred for online gaming in order to sustain the connection quality.

Here's another support article on how match making works you may find helpful Activision Support .

Regards ^AH

Community Coordinator
Likes: 325
Posts: 2471
Registered: ‎27-06-2013

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