Two prestige's, no awards...

Black Ops II Technical Support

I have tried to get this issue resolved via Twitter and Activision tech support it's been two days and haven't gotten a response...

I have prestiged twice now, both times I selected the extra custom class as my prestige award, and both times I was given NOTHING. I also have not received either of the prestige unlock tokens. My combat record shows prestige 2 and my current level so this is not an accidental stat reset situation. I have been searching for an answer to this all day, but it seems like I am the only person who is suffering from this.

I was in a lobby w/ friends the first time I prestiged and a game started right after I chose my award, afterwards I noticed that I didn't have the extra custom class or a prestige token in the CaC menu, instead the prestige award tab was locked and I was SOL. I wasn't happy but I let it go (It's a new game, there are a lot of bugs to be worked out, etc) For my 2nd prestige I made sure to back out of the lobby, so there was no chance I would be thrown into a game and it would glitch again. I still didn't get the prestige award or unlock.

I have a ticket open w/ tech support that is still showing as "new" 2 days after it was submitted, along with a bunch of tweets that have been passed over by Treyarch and David Vonderhaar, they both seem too busy fielding tweets about the end of double XP, and the loss of the Nuketown 24/7 lobby.

I have restarted my Xbox, cleared the HDD cache, and even deleted and reinstalled the update/patch.

Is there anyone who had this happen and fixed it (or not) or even has some kind of an explanation for why this would happen?

jhagedorn0125
Likes: 2
Posts: 8
Registered: ‎03-09-2011
55 REPLIES 55

Hello jhagedorn0125

Can we have your gamertag, please?
^JJ

Player Support
Likes: 241
Posts: 2289
Registered: ‎25-07-2012

GTSmiley FrustratedU1C1D3KING

jhagedorn0125
Likes: 2
Posts: 8
Registered: ‎03-09-2011

???

jhagedorn0125
Likes: 2
Posts: 8
Registered: ‎03-09-2011

Same problem for me! Would like my permanent unlocks and extra custom class.. not sure if this matters but I also experienced the local to multiplayer glitch where it "reset" my stats As well as unlocked some titles I hadn't earned. Oh and took away all my tokens.

Help please. My gamer tag is grasshopper008

PerformanceEnha
Likes: 0
Posts: 1
Registered: ‎22-10-2012

Same Problem Second prestige no perm unlock tokens no prestige awards it was just locked Plz Help Its Stopping Me From Prestiging And I Really Need Ghost And Scvengar Cuz Of UAV Spam And Repleneshing lethals/tacticals If You Get This Fixed I Will Defenitely Be Using My Third Prestige token on C4 And I Need The extra CAC slots For Some Assault Rifle Classes

Play station Gamertag:drgon12

Screwer
Likes: 0
Posts: 11
Registered: ‎27-12-2012

same has happened with me am second prestige and have no got my custom classes, not too happy about that. fixing this would be much appreciated

Gamertag - RedZ-ArcainE

JDoney
Likes: 0
Posts: 1
Registered: ‎19-03-2013

The same exact thing happened to  me, exact order too. I prestiged twice, both nothing. Pleese help!
PlayerTag: naht-e

naht-e
Likes: 0
Posts: 9
Registered: ‎10-06-2012

The same thing has happened to me during my last 2 prestige's. First time, I went with it, but Ive just done my 4th prestige and again... nothing. I cant go onto the prestige awards and the tabs are closed. Please help me.

Muchly appreciated Activision.

Ps: Xbox Live gamertag is "Quackathon"

Quackathon
Likes: 0
Posts: 2
Registered: ‎24-02-2013

The same thing has happened to me during my last 2 prestige's. First time, I went with it, but Ive just done my 4th prestige and again... nothing. I cant go onto the prestige awards and the tabs are closed. Please help me.

Muchly appreciated Activision.

Ps: Xbox Live gamertag is "Quackathon"

Quackathon
Likes: 0
Posts: 2
Registered: ‎24-02-2013

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