Why did my founder status and elite status get removed with fresh start?

Black Ops II Technical Support

The in game description is reset of stats and progress.  Call of Duty Elite has nothing to do with my progress in game and yet after I reset to try to get better stats I lost my call of Duty account as well.  Why?  I didn't agree to losing my social media account I only asked for my BO2 stats to be reset.  I had to re-register my Elite account and my founder status and all my perks are gone.  This is not what was advertised so why did it happen?

Likes: 0
Posts: 1
Registered: ‎05-10-2013

Hello JX,

Fresh Start should only remove the in game items. Have you tried to unlink/relink the gamertag back to your ELITE account? Does anyone else have access to this login?


ATVI Support

Go to Activision Aces!
Community Coordinator
Likes: 1534
Posts: 8985
Registered: ‎04-06-2013