Black Ops II Technical Support

i was playing a public match with my friends and when i left it took me back to the main menu and said that i was banned for breaking a rule. I dont deserve to be banned because i did not break a rule. Im banned for 6 days for doing nothing. I would like to be unbanned if possible.

Merkxry
Likes: 0
Posts: 6
Registered: ‎15-07-2013
11 REPLIES 11

Hi Merkxry,

Sorry to hear about your account. Please be sure to review the Security & Enforcement Policy which outlines reasons an account can get banned.  Once the ban has expired, you can resume game play.

http://support.activision.com/articles/en_US/FAQ/Call-of-Duty-Black-Ops-II-Security-Enforcement-Poli...

Thanks ^AH

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Community Coordinator
Likes: 319
Posts: 2000
Registered: ‎27-06-2013

I read over the policy and i did not commit any of those rules. My emblem is not offensive. I was just playing a headquarters game with my friends and when i left it kicked me off the server and said i was banned. I dont want to have my stats reset and lose everything i worked for. I play the game to have fun and dont want this to ruin playing COD for me.

Merkxry
Likes: 0
Posts: 6
Registered: ‎15-07-2013

Hey there Merkxry,

All infractions undergo a thorough review process by the Treyarch security team before enforcement, and penalty is not subject to further review.

Unfortunately we're unable to repeal any sort of ban, unfortunately we do not receive exact details on why a account may have been banned, the security and enforcement policy is an overview of why you may have been banned, your ban could be due to something else that is unlisted.

Again we apologize for the inconvenience.

Thank you,

^SL


JtScruffy

Activision Assist.

Player Support
Likes: 611
Posts: 2000
Registered: ‎25-06-2013

so does this mean that my account will be reset and i will lose everything i worked for including my diamond snipers?

Merkxry
Likes: 0
Posts: 6
Registered: ‎15-07-2013

Probably not, you just got banned. Doesn't mean they take your stuff away

Offliine-id
Likes: 65
Posts: 509
Registered: ‎31-01-2013

everything on the policy says that my stats will be reset for a first offence so that means im gonna get reset and i didnt even do anything

Merkxry
Likes: 0
Posts: 6
Registered: ‎15-07-2013

It's entirely possible that your account will be reset, yes.

However, since I and the rest of the team don't have the specifics on your ban, none of us can say for sure until you serve out your ban and take a look at your stats.

^LM

If you need more help, hit us up on Twitter: https://twitter.com/ATVIAssist or on Facebook: https://www.facebook.com/ActivisionAssist.

Player Support
Likes: 226
Posts: 2000
Registered: ‎04-06-2013

so if i do get reset is there anything i can do to be get my stats back?

Merkxry
Likes: 0
Posts: 6
Registered: ‎15-07-2013

Unfortunately not!

Since we don't reverse bans, and those resets are part of the ban, we're not able to restore your stats.

^LM

If you need more help, hit us up on Twitter: https://twitter.com/ATVIAssist or on Facebook: https://www.facebook.com/ActivisionAssist.

Player Support
Likes: 226
Posts: 2000
Registered: ‎04-06-2013

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