Black Ops II Technical Support

My kids were prestiging a little over a week ago and there internet was messing up and it did fresh start they were prestige level 10 and spent a lot of time getting guns gold they r only 9 and 12 can someone please help speedycarson360

speedycarson360
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Registered: ‎27-12-2012
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in reply to speedycarson360

Hello, thanks for contacting us today. Sorry to hear about the accidental Fresh Start! Unfortunately Fresh Start wipes all multiplayer data from the servers - including backups, making restoration impossible. There is no method to recover accounts once Fresh Start has been used.

Apologies, we do understand this is frustrating!

^NM

Player Support
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Registered: ‎04-06-2013

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