My kids were prestiging a little over a week ago and there internet was messing up and it did fresh start they were prestige level 10 and spent a lot of time getting guns gold they r only 9 and 12 can someone please help speedycarson360
Hello, thanks for contacting us today. Sorry to hear about the accidental Fresh Start! Unfortunately Fresh Start wipes all multiplayer data from the servers - including backups, making restoration impossible. There is no method to recover accounts once Fresh Start has been used.
Apologies, we do understand this is frustrating!