Pre-order from PlayStation Store UK - Unable to Find This Page

SOLVED

Call of Duty Black Ops 4 Support

Has anyone successfully pre-ordered from Playstation Store UK?

If I hit preorder from https://www.callofduty.com/uk/en/, i just reloads the same page.

If I go to Black Ops is back, Learn More, Pre-order (scroll down page), I can insert edition/location (https://www.callofduty.com/blackops4/buy), but I just get "Unable to Find This Page" (https://store.playstation.com/en-gb/resolve/EP0002-CUSA12448_00-CODBO4GAMEPRE002)

chr1zk
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Posts: 28
Registered: ‎24-01-2018
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Community Coordinator
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Registered: ‎04-06-2013
5 REPLIES 5

Probably the side is suffering some connectivity issues. Just try it out later.

Horrorman Level 75
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Registered: ‎14-03-2017

Although a popular title, it isn't the first few hours of a sell-out concert.  I can't imagine it is a problem due to high demand, so it looks like Sony/Activision have messed something up ...still unable to get to the page ...

chr1zk
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Posts: 28
Registered: ‎24-01-2018

Sorry to hear you're having trouble pre-ordering. Have you tried doing it directly from the Playstation store on your console rather than online? It should show up there.


Go to Activision Aces!
Community Coordinator
Likes: 179
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Registered: ‎04-06-2013
Community Coordinator
Likes: 179
Posts: 2390
Registered: ‎04-06-2013
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Thanks, that link works.  I haven't bought a pre-order before and am surprised by the price for a standard edition though!

 

Looks like the problem is with Activision and the page provided asking to select platform etc, rather than Sony.

(the links in the email Comms are still going to the same 'select' page, resulting in the same error)

I guess the logic is wrong identifying the playstation UK page.  Perhaps the product owner could bump up the priority in the next sprint, as surely the UK market was worth a little a least?

(I would have thought Activision would have a bit more pride in the flagship product,  but we are only a insignificant island over the water with hospitals like war zones ...yay, Donald Smiley Wink )

 

As I have always chosen to wait to find the best retail price (often bundled into an offer), can you tell me if a beta player profile carries into launch, ie I would 'get ahead of the game', and keep my weapons/XP etc?

chr1zk
Likes: 1
Posts: 28
Registered: ‎24-01-2018

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