Call of Duty Black Ops 4 Xbox One

a little help needed. my brother lost all his bought content, skins, camouflages etc, as well as all the free ones. started playing multiplayer yesterday, and all gone. i see there's a lot others struggling with same problem. is there any way to solve this, or is there any place we can send some kinda complaint etc? Thx.

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Registered: ‎08-02-2012