Hey, not sure if you’re still having issues, but I was having the same problem as well. I had purchased the digital deluxe off the PS4 network and was unable to redeem my classified zombies map. It said I needed the season pass, yet it also said it was purchased.
How I fixed this?
-Go to the PS store.
-Featured (BO4 will be the first selection)
-Scroll down 2 options until you see the three options of the game (standard edition, digital deluxe, DD enhanced)
-Select digital deluxe (if this was the one you purchased)
-there should now be a button that says download towards the bottom
-This will initiate the classified map download
I hope this resolves your issue brother.
The same thing happened, I bought the digital version and the game pass is not appearing. I downloaded the classified zombie map but no result. please correct this problem.
I found a solution for Xbox one. Go on to the Xbox store go on to the black ops pass and on the top right it should say press X to install and if you press X it will re install and hopefully work.
I have been having this problem too.
Don't feel bad. I just purchase the season pass last night and downloaded it. Today they want me to buy it AGAIN Probably a glitch or something that will be fixed Soon?