If youre on xbox one, go to home page, go to call of duty black ops 4, press the start button on it, go to manage game and add ons, and install the map. Thats how I got it.
I am the same as everyone else here. I have the Digital deluxe enhanced version on Xbox, the classified map installed no problem but the Shadow man is locked.. If I click download (the green arrow) it takes me to the store and shows that I have the SP installed!
Same problem here, they need to at least acknowledge this problem.
I purchased the $150 version and it’s not unlocking any of the sp benefits. In the xbox store it says purchased but no in the cod store treyarch plz help!
I've found out a fix, go to the store and look for the season pass, then if you have bought it, you should be able to install it, then go back on the game and go to the store page and if it still says you don't have it, refresh the store page, if you do this a couple times it should come up with purchased, then you should be able to use it, it is still a bit buggy, but you should still be able to do everything
Hey, not sure if you’re still having issues, but I was having the same problem as well. I had purchased the digital deluxe off the PS4 network and was unable to redeem my classified zombies map. It said I needed the season pass, yet it also said it was purchased.
How I fixed this?
-Go to the PS store.
-Featured (BO4 will be the first selection)
-Scroll down 2 options until you see the three options of the game (standard edition, digital deluxe, DD enhanced)
-Select digital deluxe (if this was the one you purchased)
-there should now be a button that says download towards the bottom
-This will initiate the classified map download
I hope this resolves your issue brother.