COD Points Not Appearing (5+ DAYS) BLACK OPS 4

Call of Duty Black Ops 4 Playstation 4

It's been five days for me. This is BS. I'm frustrated, as i've spoken to Activision Support, and had me 'restart' my PS4. After doing so, and showing my payment receipt- the supporter told me he's going to 'escalate the case' and told me to expect an email "SOON". Nothing has been done, and it's been over 15 hours. $30 gone to waste...


I have the email, receipt, bill, and everything, but 0 CP is shown. (I won't tag my screenshots here, for my safety) 


I hope I get something out of this.


Case Number: 




Likes: 0
Posts: 6
Registered: ‎11-01-2019

Do you use another Version of call of Duty aß your psn store? Had the Problem with the ww2 Game had bought the us version but points from my store couldn't be used and were gone.

Likes: 0
Posts: 12
Registered: ‎11-01-2019

Hey there, 

I do see your case and it has indeed been escalated up to the right group of people to investigate that, but no updates yet. If you still haven't heard anything after a while (I'd give it at least 24 hours) ping me or send a private message and I'll see what I can do. Thanks. 



Go to Activision Aces!
Community Coordinator
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Registered: ‎04-06-2013