I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

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I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

PLEASE IF ANYONE FROM ACTIVISION OR ANYONE CAN HELP ME IT WOULD BE GREAT.

so i normally dont sign in on my ipad cause i have it set as keep me logged in. well yesterday i open app to check my clan learderboards of which i am the leader, and it sends me to login page, so i log in and all my xbox stats and learderboards are still there until i try and look up MY CLAN, and it never gave me that options all it said was find/create clan.

i had to search my own clan up and i was able to look at rosters, where my gamertag used to be, it said CLASSIFIED????!?!?!??!?!?!?!

please help me if u have any ideas , unfortunately ACTIVION doesn't have real customer support. please i need help!!!!!!!!!!!

Level 1
Likes: 0
Posts: 5
Registered: ‎27-04-2014
6 REPLIES

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to XXXCALIBUR

I'd start with clearing your data on the app and logging in again.  This could clear it right up for you but if not then you should contact Beachhead Studios for help.

Level 69
Likes: 3241
Posts: 7672
Registered: ‎29-02-2012

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to phxs72

ok well ive tryed signing out and i vene deleted the app, but even on my xbox it says im not part of a clan

who is BEACHhead Studios and do they have customer service number i can call?

Level 1
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Posts: 5
Registered: ‎27-04-2014

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to XXXCALIBUR

Beachhead built the app and manages it.  So they would be the ones in a position to help you.

Level 69
Likes: 3241
Posts: 7672
Registered: ‎29-02-2012

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to XXXCALIBUR

Try using twitter, you may get a quicker response, not sure which you need so I have included both links -

https://twitter.com/beachheadstudio

https://twitter.com/ATVIAssist

Tracy | Community Forum Moderator
Moderator
Likes: 1776
Posts: 4171
Registered: ‎04-09-2011

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to tracy

ok thanx hopefully that works

Level 1
Likes: 0
Posts: 5
Registered: ‎27-04-2014

Re: I NEED HELP WITH CLAN PROBLEM!!!!!!!!!!!!!!!!!!!!

in reply to XXXCALIBUR

I have the same problem before.

I believe this is happening because you linked your gamertag/SEN ID to your second COD account. If you have an old account, try to link it back to your gamertag. Then you should see your leadership restored.

Hope that helps!

Level 4
Likes: 5
Posts: 117
Registered: ‎25-06-2014

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