So you basicly what you're saying is that you nor the other developers can confirm they are working on a fix? Interesting, assuming you get to travel the world to show people how much of a great game black ops is, but it's not working? It just looks like another big company way of handling. You and I both know that a simple call to the HQ's with a simple list of problems to sort out will do the job.
Here's some problems:
- FPS is just too low or your requirements we're incorrect. (A lot of intel users)
- The treyarch official servers aren't working
- Friend list isn't working.
You have a full team to create a super game but once released you have no single person/team that can get paid to actually check the problems theirself or check the forums? + Where is this "community manager" and why is he tweeting on his top15 ranking in the leaderboards?
I'm sorry for being critical, but I paid for a game and I want to play the game. Not here sitting and waiting on a patch after 1 min I installed the game since I can't play due FPS problems.. I hope you understand my point and will take my advice to just, for once, don't come with the standard "we are doing the best we can" solution, yes you can set a whole team at customer service to note the problems, but it's better to have another team ready to fixing it. Atleast thanks for giving us an official reply, too bad it's to standard for me to believe or I'm just too annoyed by the fact that I can't play and other people can after I did an upgrade + bought the game for around 350eu just to play this game.
Its only just a few hours ago been a full day since release. They are still busy in things regarding the release. Take a breather, everything will be okay. Give them a little more than 29 hours to fix some issues, I am impressed with a reply this early. Better than being left with nothing. Thanks.