also I do use a modem with this new ISP, are there any setting on there that could make a difference?
In the links below you will find the GUI systems of both the router and modem I am using and these GUIs allow you to navigate them as if you had the hardware and all of the content is either default or entered as an example.
Draytek 2920n: DrayTek Vigor2920
Daytek Vigor 120: http://www.draytek.com/demo/Vigor120series/v18.104.22.168/
Hey, have you tried to set your connection again since you change your ISP?