Ghosts insignia pack problem

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Call of Duty Ghosts Support Forum

Ghosts insignia pack problem

So, I recently bought the Hardened edition of Ghosts from Amazon.co.uk (Late I know but I was busy with other games) and was excited to enter in my code for the insignia pack. I waited about a week since the purchase to make my cod account and enter in my code. Yet, when I type in the 13 digit code, it tells me the code is not valid. Strange, since the game was sealed when it arrived, and my season pass code worked, so why will this one not work. I've tried everything. With caps, without caps, spaces no spaces, even with these line things ( - ) and yet I still receive the same error. Am I doing anything wrong (using a pc, logged into my cod account, linked my xbox account, and am on the website that was on the piece of paper in the game), or do I have to contact Amazon or activision to complain and get a new code? Still if the code was used, why not use my season pass one as well? I don't understand. Any help will be extremely kind.

Level 1
Likes: 2
Posts: 4
Registered: ‎13-08-2014
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Ghosts insignia pack problem

in reply to MysticDrake
Solution
‎13-08-2014 01:44 PM

I previously asked support about this and they told me that the redemption site is currently down and that they're looking into this. Just keep your code for the meanwhile, bro. And try it again at a later time. I'm sure that they'll keep us posted once it's available.

Level 34
Likes: 197
Posts: 1343
Registered: ‎01-05-2013
7 REPLIES

Re: Ghosts insignia pack problem

in reply to MysticDrake
Solution
‎13-08-2014 01:44 PM

I previously asked support about this and they told me that the redemption site is currently down and that they're looking into this. Just keep your code for the meanwhile, bro. And try it again at a later time. I'm sure that they'll keep us posted once it's available.

Level 34
Likes: 197
Posts: 1343
Registered: ‎01-05-2013

Re: Ghosts insignia pack problem

in reply to Crinkzkull081

Thanks for the info, any idea when or where it would be posted if the site is fixed or something?

Level 1
Likes: 2
Posts: 4
Registered: ‎13-08-2014

Re: Ghosts insignia pack problem

in reply to MysticDrake

When my friend contacted support, they didn't really guaranteed any timeframe. They just told my friend to keep on trying it a later time. I suggested to my friend to keep his code and then try to check on the redemption site from time to time. I'm sure they'll fix things eventually... Atleast you guys has insignia. I mean, personally, I wish I had one too...

Level 34
Likes: 197
Posts: 1343
Registered: ‎01-05-2013

Re: Ghosts insignia pack problem

in reply to MysticDrake

I have the same prob ( "The code you entered is not valid. Please try again. Please note that the code was printed in upper case to help identify Ls from 1s.") very annoying  and seems to be lots of posts like this, some dating back months This is another reason why my m8s n I haven't pre-orded cod aw and unless probs like this are sorted well thairs plenty of other games out their!

Level 1
Likes: 2
Posts: 1
Registered: ‎13-08-2014

Re: Ghosts insignia pack problem

in reply to allyfto

Feel your pain brother, saw someone with the patch yesterday and was like: .____. *sigh*

Level 1
Likes: 2
Posts: 4
Registered: ‎13-08-2014

Re: Ghosts insignia pack problem

in reply to MysticDrake

As far as I know there are still issue with redeeming the code but they party responsible for this is currently working on it and we just need to try it again periodically. Hoping that it will be soon

Level 21
Likes: 88
Posts: 777
Registered: ‎17-10-2013

Re: Ghosts insignia pack problem

in reply to MysticDrake

Hi,

A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^KJ

Community Coordinator
Likes: 993
Posts: 6528
Registered: ‎04-06-2013

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