HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

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Call of Duty Ghosts Support Forum

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to a7mm8bxe

I'm having a problem with the wolf skin, but the Christmas skin shows up just fine.  Any info would be great! Thanks guys!

Level 1
Likes: 2
Posts: 3
Registered: ‎12-11-2013

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to LoneGh0stW0lf

Not worked for me says i have downloaded and installed it,i have turned xbox one of and on but nothing still shows up with green error and padlock

Level 16
Likes: 115
Posts: 873
Registered: ‎31-10-2012

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to Mess1ahBrowny

Did you fully power it down or did you just put it in "sleep" mode? (If you say Xbox Off, that is sleep mode)

Moderator
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Registered: ‎16-07-2011

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to jeepchick

held the x button and then turned off?

i go in game and select camo and it says do you want to go to the store..so i do and then click camo it says you have already downloaded this and installed...so i check history and yes its there but i cant apply in game...

Green arrows and padlock against them

Level 16
Likes: 115
Posts: 873
Registered: ‎31-10-2012

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to Mess1ahBrowny

Well, derp. Not sure why it's not pushing it through. When you loaded ghosts did it do that "Syncing Game Data" thing in the multiplayer lobby?

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Registered: ‎16-07-2011

Re: Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to Mess1ahBrowny

Greetings Mess1ahBrowny,


Thanks for reporting this! We are aware that some users are receiving an error message when trying to access trying to access the new Wolf skin or Holiday Camo for Call of Duty : Ghosts. We are currently investigating this issue. Please provide us with your Gamertag.


Sincerely,

^CA

ATVI Support

Player Support
Likes: 226
Posts: 2183
Registered: ‎04-06-2013

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to LoneGh0stW0lf

Just done festive download and gone to customize appearance and there's a new box at the bottom 'Guard Dog', which gives you the option of using Riley or the wolf - just done updates so not sure if that was a factor

Tracy | Community Forum Moderator
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Registered: ‎04-09-2011

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to tracy

FlavaSprinkles - Can you assist further? Mess1ah is still having difficulties.

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Registered: ‎16-07-2011

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to jeepchick

Greetings,

Own an xbox 360 for staff knowledge/purposes.

I am having a simlar issue as well with the new skins DLC. I bought the wolf and downloaded the festiv camo and it won't show up. I have shut it down 4 times fully and tried it with the Xbox live on and off to see if it would show up. No luck. I looked in the appropiate sections for Wolf (soldier customization) and in the gun skins selection. No Luck. Any advice?

Level 1
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Posts: 3
Registered: ‎17-12-2013

Re: HELP PLEASE! FESTIVE PACK AND WOLF SKIN PROBLEMS.

in reply to Magnus7890

Ping FlavaSprinkles  - Anything beyond shut down / customization equip issues is outside my knowledge base.

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Registered: ‎16-07-2011

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