HElp ! app/email issues

Call of Duty Ghosts Support Forum

HElp ! app/email issues

Had the ghosts app on my old phone which recently broke . Apparently I never verified my email so I can't receive a forgot password email . I made a new account and relinked my account .now it's showing up that I'm not in a clan on the app. Help ! I would like to no how to get the new email to work and show my clan or get my old one back?

Level 1
Likes: 0
Posts: 2
Registered: ‎26-02-2014
2 REPLIES

Re: HElp ! app/email issues

in reply to jsiah1337

Creating the new account made the server think you left the original clan. Time to get some help from support- click on support box in upper left hand corner of this page(next to explore), sign in and post a support thread. You can also tweet ATVIAssist

for a quicker response- good luck

Level 20
Likes: 208
Posts: 775
Registered: ‎18-05-2012

Re: HElp ! app/email issues

in reply to jsiah1337

Hello,

A support case was created for you and you should be contacted shortly by a Customer Support Representative. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^AJ

Community Coordinator
Likes: 330
Posts: 3461
Registered: ‎04-06-2013

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