These are the pre-order DLC's that are not transferring over to Xbox One
Classic Ghost Character = (Head) - (Patch) - (Background)
Xbox Pack = (Weapon Camo) - (Reticle) - (Patch)
No Man's Land = (Patch)
Into The Deep = (Patch)
Federation Day = (Patch)
I am have the same issue I have try every thing that every one has told me to do. I had the the mask on xbox 360 and when I moved all my stuff to the xbox one it was still there on my squad person but I took it off and it was gone. I try to ask my gamestop if they could give me other code but they said I would have to buy the game again help plz
Actually Classic Ghost Character is just the head. The regular Ghost head, patch and background are from the season pass.
We're got an update on this issue, some DLC is not be transferable to the Next Gen consoles. The items intended to transfer are your Online Multiplayer Progress, Season Pass (all content that comes with the Season Pass), and Free Fall DLC. I do apologize for the confusion on my part, I do appreciate your patience and cooperation during the process. I know this can be frustrating, but for more information see the Next Gen Upgrade FAQ.