My multiplayer is going to the same picture for the whole time and wont let me play(xbox one) please help

Call of Duty Ghosts Support Forum

My multiplayer is going to the same picture for the whole time and wont let me play(xbox one) please help

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Level 1
Likes: 0
Posts: 1
Registered: ‎27-12-2013
2 REPLIES

Re: My multiplayer is going to the same picture for the whole time and wont let me play(xbox one) please help

in reply to Lawbreaker66

Hey Lawbreaker66,


     Thank you for posting. Do you have a digital copy of the game or a physical copy? Are you playing on a wired or wireless connection? Also, make sure that you have the correct ports opened: Xbox Network Ports | Xbox One Network Ports | Xbox Live Network Ports - Xbox.com.

Sincerely,

^CA

ATVI Support

Player Support
Likes: 226
Posts: 2183
Registered: ‎04-06-2013
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Re: My multiplayer is going to the same picture for the whole time and wont let me play(xbox one) please help

in reply to Lawbreaker66

take out game turn off the console and unplug it completely and turn it back on and put the game in try again

Level 6
Likes: 16
Posts: 187
Registered: ‎31-03-2013

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