Need help with DLC!

Call of Duty Ghosts Support Forum

Need help with DLC!

Okay, so I have been playing Ghosts since I got it on PS4s launch day, I have never had a issue until now. Recently I had bought the Season Pass as I wanted to try out the new extinction map, however, I went to buy the pass and as it was downloading somebody turned off my PS4, I went to go turn it back on and continue the download but when I went to do this it said I had to buy the season pass again! I dont want to have to spend more money on it, is anybody able to help me figure out what happened? Its acting like I had never bought the pass in the first place!

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Registered: ‎09-12-2012
8 REPLIES

Re: Need help with DLC!

in reply to xXSHE313RXx

Any input at all at this point would be helpful

Level 1
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Registered: ‎09-12-2012
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Re: Need help with DLC!

in reply to xXSHE313RXx

Is there any way to confirm via your console that money has been taken for purchase of the season pass, if so I would try to contact Sony for a reasonable explanation as to why they are trying to charge you again for content already purchased or this at least will show that you may need to re-purchase and download fully.

Tracy | Community Forum Moderator
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Re: Need help with DLC!

in reply to tracy

I doubt it, I used a PSN card for my purchase and my wallet balance is back down to a couple cents now. The season pass wont even show up in my downloads list anymore. Like I said, my console is acting as if I had never purchased the pass in the first place :/

Level 1
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Registered: ‎09-12-2012

Re: Need help with DLC!

in reply to xXSHE313RXx

Would still consider trying to contact Sony to look into this on your behalf, even if it's just to get your money back, sorry I couldn't be more helpful, hopefully someone on the forum who is used to PSN can help out, but I really do hope you can resolve this issue.

Tracy | Community Forum Moderator
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Re: Need help with DLC!

in reply to xXSHE313RXx

I'll try and get in touch with Sony, this issue is really bugging me! Hopefully I can at least get the spent money placed back into my account so I can try again. Thanks for the help

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Registered: ‎09-12-2012

Re: Need help with DLC!

in reply to xXSHE313RXx

Spoke to Sony, they can do nothing. That is absolute crap.

Level 1
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Registered: ‎09-12-2012

Re: Need help with DLC!

in reply to xXSHE313RXx

Sorry to hear that, if I mention a few forum 'veterans' maybe they may take a look at this thread and be able to give some advice- FalconR6, rankismet, matuzz, ghamorra or Izjar11 - hopefully one of these may have a suggestion that could work.

Tracy | Community Forum Moderator
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Re: Need help with DLC!

in reply to xXSHE313RXx

Hmmm i remember on my ps3 I was downloading Prestige edition DLCs for Black Ops 1.I had to go so I turned off my ps3 but since i redeemed the code (basically bought) it was in the download history.Check on your PS4 history and also try to see if it is bought in the Call of Duty:Ghosts in-game store.

P.S. Try to go to Playstations website and see if it was purchased as well.

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