cant reset password for old account

Call of Duty Ghosts Support Forum

cant reset password for old account

hi all,

i tried now several tims to reset my Password but i receive no email at all. i tried also to create a new one but it says this email adress is already in use. so what can i do?

regards,

Scheffsache

Level 1
Likes: 0
Posts: 1
Registered: ‎03-09-2014
2 REPLIES

Re: cant reset password for old account

in reply to Scheffsache1987

Hi Scheffsache1987,

What I can suggest with regards to this issue is that you get in touch with your email provider and ask them on how to put the Activision emails into your whitelist so that you can receive emails from them.

Hope this helps. Thanks.

Level 11
Likes: 44
Posts: 393
Registered: ‎10-10-2013

Re: cant reset password for old account

in reply to Scheffsache1987

When you try to reset your password are you doing it from the app or the login page for the forums?  Reason I ask is I have verified that the password reset for the forums works, and it is the same account as for your app (COD account).

Level 23
Likes: 435
Posts: 1062
Registered: ‎31-01-2014

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