email to reset password - won't send a email to reset password?

Call of Duty Ghosts Support Forum

email to reset password - won't send a email to reset password?

Ok so my brother can't log into his call of duty account and he has done everything but still has not receive a email to reset his password. So that why I'm on my account asking why has he not receive a email password reset.

He has check the email and everything is correct but no email has been sent to his email address?

I have also tested it out on my account by forgetting my password and I have also not receive any email to reset my password too.

So again i tested it out on my sister account by forgetting her password  too and guess WHAT! NO EMAIL HAS BEEN SENT TO RESET PASSWORD.

So clearly there a problem on resetting password when three different people has not receive a email reset password.

Level 1
Likes: 1
Posts: 2
Registered: ‎31-07-2014
6 REPLIES

Re: email to reset password - won't send a email to reset password?

in reply to zombinak

Contant 8c952644c56a8b76f02a3984bb5c2c7e

That's activision support... THE @ function is screwed up.

That's my opinion but it should be yours ;-),
RAN
Level 75
Likes: 4317
Posts: 15012
Registered: ‎23-05-2011

Re: email to reset password - won't send a email to reset password?

in reply to RAN Kismet

has he got the right email set up

not in junk box ?

Level 21
Likes: 373
Posts: 981
Registered: ‎05-05-2014

Re: email to reset password - won't send a email to reset password?

in reply to Major_Mcfadden

yeah its the right email and yes he has check junk box and everything but still no email to reset password.

I also heard some people are having the same problem too.

Level 1
Likes: 1
Posts: 2
Registered: ‎31-07-2014

Re: email to reset password - won't send a email to reset password?

in reply to zombinak

Hello,

A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^AJ

Community Coordinator
Likes: 330
Posts: 3461
Registered: ‎04-06-2013

Re: email to reset password - won't send a email to reset password?

in reply to zombinak

You can also add on your contact list on your email the donotreply@activision.com then try sending the reset password again.

Level 21
Likes: 88
Posts: 777
Registered: ‎17-10-2013

Re: email to reset password - won't send a email to reset password?

in reply to zombinak

Hey, try to reset your password one more time here https://s.activision.com/activision/forgotPassword and make sure that Activison is not block on your email.

Level 32
Likes: 201
Posts: 1587
Registered: ‎27-06-2014

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