please help us we have a problem we can not win
Just continue playing and keep on winning for your clan members. It may be possible that since the data is being recorded real time including for other players and clans, there may be a bit of a delay. I would also suggest you try to sign out and relogin. This may help synch the data and refresh the details.
Same thing happening to me! I am in the clan, have been for 3-4 days, same as my friend I am playing with and only his wins are counting. We should have capped now instead we're half way there... please help!
or somebody that knows the answer....
We may just need to wait it out for a bit, bro. Since you mentioned you are already in the clan 3-4 days now, you're already beyond the clan roster lock thing which is 24 hours. Since the score updates take's some time it may be possible that this is due to this. Try what I suggested like signing out and relogging back in to the clan to be able to synch the data.
Did your clan add anyone since Tuesday? If so, that could be your problem. The thing is, at "roster lock", your clan size is "set". If you had 5 members on Tuesday, but added 1 more late that evening, or later, then one of you can't earn wins. In that situation, only the first 5 members that play during the war will have their wins count for the rest of that war. It won't matter if you kick members, once a win is earned by a member, he can't be replaced by anyone else. It's all meant to keep the clan wars fair, and works well, although it does cause some confusion at times.
See here for more info on "roster lock": Clan War Division Brackets and Roster Locks
Heka high kila$ why ?