I have same problem too. The app says i am prestige 9 but i really am master on bo2. The app used to track my data on bo2 then it stopped on prestige 9 PLZ HELP!!!!!!!!
You should help your game to Re-adress the Progress! Unlink your GT/Steam/PSN from Elite and play the Game where the Unlocks are Missing, MW3/BO2. Re-Link it back to Elite and Check Ghost