Me and my friend started a clan and after reaching level 3 we noticed it won't lever further. It seems to be stuck on 580 CXP needed. Why? Do I need to use the app to progress or something? I haven't used it at all.
Any help would be much appreciated.
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You need to play together at the same time/lobby for it to count towards your clan xp. You should try to get more members too. It would only help.
We are playing together. If I understood it correctly we should get 10 xp for every loss per member, and 50 for every win per member. In that case we should see some movement, right? It's been stuck on 580 cxp needed since before christmas. very annoying. We are getting more members soon, but the fact that we're only two shouldn't keep it from progressing, should it?
What fix did they suggested because I am having exactly the same problem and no one has been able to help me out.
My clan has been experiencing the same problem except we are stuck on level 11. I have contacted customer support and they keep telling me to give it a few days to update. Well its been 5 days of playing with clan members and no change. the funny thing is that the KD is going up and down but the level is froze at 11. I am very confused. On top of that my profile still does not show my founders status. I seem to be having all kinds of issues. Any suggestions would be great. Thanks.